空乘英语小课堂——事情日常用语

before take-off 起飞前1. morning， madam（sir）. Welcome aboard!早上好，女士（先生）。接待登机！2. May I introduce myself， I’m ___， the chief purser of this flight.请允许自我先容。我叫___，本次航班的乘务长。3. Morning， sir. Welcome aboard. Business class or economy?早上好，先生。

接待登机。坐公务还是经济舱？4. Follow me， please. Your seat is in the middle of the cabin.请跟我来，您的座位在客舱中部。5. An aisle seat on the left side ------ here is your seat sir.是左边靠走廊座位------这是您的座位。

6. I’m afraid you are in the wrong seat. 20c is just two rows behind on theother aisle.恐怕您坐错位子了，20c正幸亏那里走廊的后二排。7. please wait for a second.请稍等。8. The plane is about to take off. Please don’t walk about in the cabin.飞机马上要起飞了，请不要在客舱内走动。9.It has been delayed due to the bad weather in Hongkong.因为香港的天气欠好，飞机延误了。

客舱服务1. 我们马上要供应饮料了。请放下您的小桌板。Now we’ll be serving drinks. Please pull down your tray table. 2. 先生，您想要杯香槟吗？ Would you like a glass of champagne, sir? 3. 您想来点热/冷饮料吗？ Would you like something hot/cold to drink? 4. 咖啡还未冲好，来杯热茶好吗？ Coffee isn’t ready yet. Would you like to have a cup of hot tea instead? 5. 您想在饮料里放点冰块吗？ Would you like some ice in your drink? 6. 小心烫手！ It’s hot,be careful. 7. 您想要吃什么？烤牛肉还是熏火腿？ What would you like to have? Roasted beef or smoked ham? 8. 我们有多种菜肴供您选择。

We have a selection of dishes for you. 9. 先生，您还要点此外什么吗？ Would you like more of anything, sir? 10. 对不起，鱼没有了。您能换一道菜吗？我们有鸡……您想来点吗？ I’m sorry. There is no more fish left. Can you make a change? We havechicken…Would you like some? 11. 您介意我把这些工具拿走吗？ Would you mind me taking these away? 12. 您买点机上免税商品吗？ Would you like to buy some duty free items? 13. 这种商品是中国特产，很是有名，值得一买。This is one of the Chinese specialties. It’s famous and worth buying. 14. 打扰一下，落地前请您填写这些表格，以利便您管理海关，移民，检疫等手续。

Excuse me , would you please fill out these forms before landing? You’ll need them when you go through Customs, Immigration and Quarantine.15. 如果您在填写表格时有疑问或难题请找乘务员，我们很兴奋为大家服务。Please do not hesitate to call us if you have any questions or difficulties infilling out these forms. We are very glad to be at your service.。

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